Some systems are experiencing issues

Stickied Incidents

23rd March 2020

Blue Zinc Office COVID-19 NOTICE

Advice from the UK government on 23 Mar 2020 advised all residents to remain at home until further notice; all non-essential travel was restricted:

https://www.gov.uk/coronavirus - restrictions outline

On 23 Mar 2020 in response to government advice, the directors at Blue Zinc IT decided to close the HQ office and instructed all staff members to work from home.

Our support service should remain largely unaffected for our clients and we will be running usual support hours Monday to Friday. If at all possible direct as many enquiries via email or live chat. We are closely following government guidelines to keep our office as safe as possible and to minimise risk to all.

We will keep you informed and updated as the situation develops. We wish all our clients the very best in this uncertain time and urge everyone to follow government guidelines in order to stay safe.

Past Incidents

22nd October 2020

No incidents reported

21st October 2020

No incidents reported

20th October 2020

TM3 Web ISSUE IDENTIFIED

We have identified an issue affecting some TM3 web clients causing them to be unable to login to the application.

Our infrastructure team are currently working on a fix, we apologise for any inconvenience caused.

Further updates to follow as soon as possible.

  • Our engineers have resolved the issue affecting some TM3 web clients causing them to be unable to login to the application.

    We apologise for any inconvenience caused.

  • 19th October 2020

    No incidents reported

    18th October 2020

    No incidents reported

    17th October 2020

    No incidents reported

    16th October 2020

    No incidents reported

    15th October 2020

    No incidents reported

    14th October 2020

    No incidents reported

    13th October 2020

    No incidents reported

    12th October 2020

    No incidents reported

    11th October 2020

    No incidents reported

    10th October 2020

    No incidents reported

    9th October 2020

    No incidents reported